Response
A live answer at any hour, priority dispatch for partner properties, and crews on site in hours, not business days. Water and the mold clock do not keep office hours, and neither does the emergency line.
Partner Programs
Partner With 911 Restoration of Minneapolis
If you manage properties, sit on an association board, or work claims for a living, you already know how restoration partners are actually judged. Not by the logo on the truck, but by three things: how fast the crew shows up, how well the loss is documented, and whether anyone answers the phone in week two. Those are the three things this program promises, in writing, to every partner.
911 Restoration of Minneapolis runs dedicated partnership programs for property managers, HOAs and community associations, and insurance professionals across the Twin Cities metro, backed by 24 hour response from our Blaine office. Referring a loss takes two minutes at refer a claim, or one call to (763) 225-2528.
The Three Promises
Every partner relationship runs on the same three commitments, whether the loss is a single unit or a whole building.
Documentation
Photo records, moisture logs, and drying data built to carrier standards from the first walkthrough, with origin-and-path mapping that shows where the loss started and everywhere it traveled. Documentation quality is what settles claims and disputes, so it is treated as part of the work, not paperwork after it.
Communication
One point of contact from intake to completion, a reporting cadence agreed up front, and Direct Insurance Coordination with the adjuster throughout. You hear about problems from us before you hear about them from anyone else.
Built for How You Work
Each program is shaped around a different job, because a portfolio manager, a volunteer board, and a desk adjuster need different things from the same crew.
Property Managers
Multi-unit response with tenant coordination, unit-by-unit documentation, and priority agreements that keep vacancies short and residents informed.
Explore the property manager programHOAs and Associations
Shared-wall losses, master policy versus HO-6 documentation, and communication built for boards, so the association stays out of owner disputes.
Explore the HOA programAdjusters and Agents
Documentation standards, estimate compatibility, honest supplement handling, and a communication cadence that makes claims move instead of stall.
Explore the insurance professional programHave a Loss to Refer Right Now?
Send it through the referral form and our team makes contact fast, with status updates back to you, or call the emergency line any hour.
Or call (763) 225-2528